Privacy policy

Who is responsible for your data

The data controller is [legal entity — to be added]. For questions about your data, contact us at [contact details — to be added].

What we collect

Through the enquiry form: name, email, phone (optional), country of residence, purchase country, type of property, approximate budget, funding approach, whether a property is selected and a listing link, timeframe, preferred language and contact method, and any free text you add.

We do not collect identity documents, bank statements, credit reports or other financial documents through this website.

Why we use it and on what basis

To respond to your enquiry and prepare your first conversation and any proposal — steps taken at your request before entering into a contract.

To send information and news — only if you have given explicit consent. You can withdraw it at any time.

Who we share it with

Technical service providers (hosting, email, enquiry handling) under contract, and only as far as necessary.

Professionals such as a lawyer or mortgage adviser — only when needed for a next step, and after you've been informed.

How long we keep it

Retention period: [to be determined].

Your rights

You have the right to access, rectify, erase, restrict, port and object to the processing of your data, and to withdraw consent. You can complain to a supervisory authority — in Bulgaria the Commission for Personal Data Protection, and in the UK the Information Commissioner's Office.

International transfers

Where data moves between the EEA and the UK or to other countries, this happens with appropriate safeguards. [details — to be added]